Track Your Order
Enter your order number to check the latest status of your custom gift set — from production to delivery.
Enter Order Number
Find your order number in the confirmation email we sent you.
Real-Time Tracking
Get instant updates on production status, shipping, and delivery.
Need Help?
Contact us via WhatsApp for personalized order support.
Frequently Asked Questions
Where can I find my order number?
Your order number was included in the confirmation email we sent after your order was placed. It typically starts with "ORD-" or "CS-".
How long does production take?
Standard production takes 7–15 business days after sample approval. Rush orders (3–7 days) are available for an additional fee.
What shipping methods do you offer?
We offer air freight (5–7 days), sea freight (25–35 days), and express courier (3–5 days). All orders include DDP delivery.
My tracking isn't updating. What should I do?
Tracking information may take 24–48 hours to update after shipment. If it hasn't updated after 3 days, please contact us via WhatsApp.
